Updated: Jul 18, 2022
The customer is a global leader in designing and manufacturing innovative closures for a wide range of applications in consumer and industrial markets. In addition to high-quality closures and capping equipment, the company provides unparalleled customer and technical services for high-speed application systems. Major categories served include carbonated soft drinks, bottled water, juices, isotonic, teas, adult beverages, dairy, foods, pharmaceutical, and automotive fluids.
It was time for a Leading global manufacturing company to move on to a purpose-built IT service management solution. The main requirements for the new system were better-supported collaboration and built-in SLA monitoring and reporting. Overall, they required more transparency in their services. In every aspect that counted, ADiTaaS was the obvious choice for a Leading global manufacturing Company.
For the implementation, the company worked exclusively with ADiTaaS expertise. Both the partner and software proved very easy to work with. The total implementation time, including consultation and integration with Azure AD, took a short period. Since they started working with ADiTaaS, the users at the company noticed a jump in work efficiency. Implementation of ADiTaaS increased 40% in the adoption of the portal with enhanced user experience. Faster decision-making with Performance Analytics. Highly scalable integrated process across the globe. Better visibility of all assets.