ADiTaaS AI ChatBot software built for more human experiences
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From lead generation to support, conversational chatbots are key to better digital experiences for your customers.
ADiTaaS ChatBot Platform
Natural language processing
Carry smoother conversations with visitors. Our chatbot software uses NLP to recognize variations of customer questions.
Conversation
Design
Our bots collect the most asked questions so that you can answer them and design better user and customer experiences.
Mix and match bots
Choose between flow bots that lead users through sequences or conversational bots that use AI to respond in context.
Get more done
One little chat window, endless possibilities. Automate customer support, qualify leads, enable newsletter
signups, and more
Webhooks and triggers
Create a more personal customer experience with chatbots that respond
pulling name, order history, and other variables.
Real-time service
Reduce wait times with chatbots as your virtual assistants.
ADiTaaS ChatBot Features
Conversational
Studio
A visual interface allowing you to design conversation flow and workflow automations.
Contextual FAQ/Q&A Functionality
Create, manage, and centrally access the most frequently asked questions the users may have.
Multiple Language Support
One-click implementation for 12 languages - including French, Portuguese, and Arabic. Support for 157 more languages.
Content Management System
Explicit separation of chatbot content from conversation flow, making that content easy to update.
Human in the Loop
Delegate a conversation to an agent when needed, while collecting analytics to improve future chatbot performance.
Multi-Agent
Multi-agent solution for small call center teams - real-time collaboration, and automatic hand-off to popular customer service solutions.
Analytics
Dashboards and tools to give you a clear understanding of the user engagement and chatbot accuracy
IDE for Chatbot Dev
VS Code embedded in ADiTaaS Studio; option for others that are Javascript compliant.
